Originally Posted by 727574drvr

I think we might be doing the "apple and oranges" thing depending on which side of the "House" you're flying for. The logic of Mainline being the customer is for debate here, but it does not always depend on economics. If the CEO at Mainline X does not like the pax satisfaction numbers, the on time performance numbers, the safety record numbers, of Regional Y, Regional Y goes bye bye, and Regional Z steps into the picture. Sometimes, it something as simple of CEO of Mainline X hearing of CEO of Regional Y calling him a F%$#@*& ********* in the Bar, and again Y goes bye bye and Z steps in. In the above scenarios can anyone find where Mainline X lost something???? The NBA Players Association also thinks that the Owners are the "customers", however what is their risk or investment, or Regional Y's either???