Originally Posted by
Peeinginthesink
Also: AA DOES care about service. They may cancel at a hair's whisper, but the actual inflight service, which is a direct representation of the vendor corporation, ALWAYS MATTERS. And Compass is the only player on the field that consistently delivers.
Have u flew as a passenger in a AA flight?? What about in eagle??
I rather be in a eagle flight with a better FA service that a grumpy grandma. Just saying that by personal experience...AA don't care about the service.
AMR workforce morale is very low, because AMR continues to screw everyone, so service is degraded and they don't care.
A company that cares about service, don't overbook their flights, like almost any AA and Eagle and then tell the passengers "ohhh sorry, here you go $500 and a food voucher, and btw we rebook you in the next flight which is also oversold". Why? Because AMR, AA and Eagle still in the 70's.
And before Compass gets AMR flying, Republic will be flying those 175s long time ago.