Originally Posted by
PilotJ3
Have u flew as a passenger in a AA flight?? What about in eagle??
I rather be in a eagle flight with a better FA service that a grumpy grandma. Just saying that by personal experience...AA don't care about the service.
AMR workforce morale is very low, because AMR continues to screw everyone, so service is degraded and they don't care.
A company that cares about service, don't overbook their flights, like almost any AA and Eagle and then tell the passengers "ohhh sorry, here you go $500 and a food voucher, and btw we rebook you in the next flight which is also oversold". Why? Because AMR, AA and Eagle still in the 70's.
And before Compass gets AMR flying, Republic will be flying those 175s long time ago.
That was an extremely poorly written response, but I understand your points. That being said; you are incorrect. AA cares about passenger service. The fact that they have to honor the seniority of 30+ year FAs is just the way it is. If they could dump all the grannies for younger skin they would. But they can't. It has nothing to do with how much they value their front line image.
And no, RAH will not get the birds before Compass. RAH is a ****ing mess, and their product shows it.
You just don't get it. We (at eagle) do have +25yr FA. I'm not telling that AA FAs are old. I'm telling their service is bad, like the rampers, gate agents, etc. Also in the eagle side, but I rather go eagle than AA.
Unions don't care about service neither, just money and benefits (which is not bad). AMR, AA and Eagle don't care about service.
And the 175 won't be flying in base of service, will be based in the lower bid, so RAH will get it.