Originally Posted by
Bumm
The article actually mentions something about that:
"While United Holdings may tout their
most admired status in the airline industry by Fortune, the award is measured by corporate executives, airline executives, boards of directors and industry analysts – basically not the customers and passengers who fly United Holdings."
Jeff's fellow greedheads think he's running a GREAT airline. Hopefully they like it so much they'll be willing to put up some money to keep the airline running, because unfortunately the people who actually make the airline run, the customers, don't agree.
To add to that......
CAL MEC "Position Report" (Friday 03-02-12)
CAL MEC Chairman, Captain Jay Pierce:
"In closing, I would like to note two media stories that hit the news this week. The first, in FORTUNE, rated United Airlines highly on its list of “most admired companies.” Not surprisingly, the Company is touting what some might consider a tainted viewpoint on the corporate website. This rating is the product of very limited sampling of corporate executives, airline executives, boards of directors and industry analysts; not exactly reflective of our real customer base. To get that opinion, I believe the story from Forbes provides a far more accurate picture. Pulling from several well-respected customer and passenger surveys, it notes the rankings that these revenue-generating, real-world people give the airline, and the headline says it all: “…From First To Worst - Continental In A Post United World…” How sad that this is what we are perceived to have become.
The reality is that management can only hide behind trumped up press releases and gimmicks so long before the roar of dissatisfaction from our real customers and real employees drowns out the sycophantic drivel. It is well past time to face the fact that for the airline to be truly successful, the focus must be returned to flight operations and the only way that can happen is first with a prompt resolution to the joint contract."