The layman also doesn't like baggage fee's/cramped seats with no pitch etc. etc. but the boardrooms don't talk about getting rid of that anytime soon. Let's be real legacy carriers care about one thing and that's making money period not the layman's perception because either way the tickets will be sold. It's all about making a buck the cheapest way possible and on some routes the TP>Jet. That's the only point I'm trying to make here.