A major point to be taken from this is that people have bent over backwards so WN can have their way is that they now believe that only their way is the right way. What once was a very aggressive and flexible carrier is now an overbloated and spoiled operation.

The way they have treated the FL employees as newhires and told that they are lucky to be offered employment... as well as the fact that they are sticking to using their less adaptive and outdated IT systems strongly illustrate this.