Originally Posted by shoelu

You couldn't be more wrong. Most of the problems stem from the current reservation system that is being actively dumped for a modern system to handle the new operation. You have to remember we don't codeshare in the manner that most airlines do. We don't outsource our flying the way many others do so the system is simply not set up to sell anything but Southwest flights. You can book a limited number of Volaris destinations through southwest.com, but you are still issued a separate Volaris ticket. Rather than attempt to revamp the current system, it is being replaced with a newer more modern system to serve these needs.

“We’ve got a reservation system that is unique for us,” Kelly said. “It’s worked very, very well for four decades, and now it’s time for us to prepare ourselves for international.”
Building a new reservation system is one of four major initiatives underway at the airline. Kelly said Southwest’s top priority is the pending $1.4 billion acquisition of AirTran Holdings Inc., a deal expected to close in the second quarter. “We need to make sure that we get that integration work under way, and then we’ll prioritize where the new reservation system fits into that,” Kelly said.