Originally Posted by
forgot to bid
I nominate those skippers and or F/Os who make PAs from the main entry way and think its good customer service.
Yeah it was novel when it was new but now everyone from legacy to so called LCC to regional all seem to do it from time to time.
I think the best thing we can do is to make as few PA's as possible other than those required and the very few others generally appreciated like holding but even then only when its going to make you late. One turn while you're projected to be 35 minutes early does not qualify for a PA.
Our FA's and even gate agents already spam the poor pax and that's after they've endured the audibile shellacking in the concourse. The vast majority of the time the best PA we can give is no PA at all.