Originally Posted by
Ferd149
Speaking of short call, does this mean I have to answer 404 area code calls now? I normally just let those go to voice mail

You never have to answer the phone. Ever ever ever.
You are obligated to acknowledge either by phone or on the computer at certain times.

Short call is one of them, and long call within a reasonable time period is another. They tend to call back if you don't. You don't have to answer then, either. Ever ever ever.