+2!
This week there were 6 agents working one flight. The majority of the pax were on the plane when I got there and the agents were totally stressed out and confused. There were PLENTY of seats open. I did not list and you would have thought that I was asking for the keys to her house. I didn't plan on the flight until the last second, so how was I supposed to list?
"You'll just have to go stand over there....don't you know you're SUPPOSED to list!!....We have a new system now!" etc etc etc. She was so very pleasant and helpful. I can just hear her talking to our pax like that.
Finally she got me the slip and told me to "you take a seat in Coach!" I think she was spitting when she said it. There were 3 or 4 FC seats open, and Econ Plus was open.
The last 20 mins of boarding were a disorganized fiasco with 6 agents. How do they get a whale out on time?
SHOW UP EARLY if possible.
I am so proud of my new airline and happy coworkers!