Thread: Air Traffic Control Service Quality
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Old 02-12-2007 | 04:12 PM
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Essneraviator
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Joined: Sep 2006
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From: C402-C
Default Air Traffic Control Service Quality
Attention U.S. and Canadian Pilots!!!

My name is Mike Essner and I am an ATP certificated pilot flying out of San Juan, Puerto Rico as a Cessna 402 Captain. I am also a starving Ph.D. student who is in need of your assistance to help improve the quality of services you receive from your air traffic control provider.

Never before has a study been conducted in the academic arena asking pilots what they think of the services provided to them by air traffic control. This is your chance to personally weigh in on the matter.

I am asking you to take the following survey (strictly for educational purposes) so that the air traffic control service quality pilots receive in both Canada and the United States can be compared as the United States is considering modeling its air traffic control system after Canada’s user-fee air traffic control system. The results of this study will give air traffic control and government officials in both countries a valuable resource from which they might more efficiently position limited resources in the highest leverage places for us.

I have posted in here before, but I need more of your responses!

The survey will take less than 10 minutes to complete.

Select the following link to take the survey:


Once the study is complete, the results will be posted in brief on this website for your review.

Thanks in advance!

Mike Essner
Capella University
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