Originally Posted by
Boomer
Stopping on a moving walkway for 30 seconds will cost your journey the same amount of time as stopping in the middle of the hallway for 30 seconds; difference being that people can go around you if you stop in the middle of the hallway.
Again, consider people's (our customers) personal condition. They maybe on their first trip, they may be old and senile, they may be lost in grief, they may have a physical ailment that prevents them from walking too much and a modicum of pride that causes them to not ask for a wheelchair or cart.
I say (with a smile), "Excuse me, may I get by on your left?" and magically, they move over, smile and say, "Oh, sorry about that."
You guys remember that without all types of passengers (customers) there would be no need for planes or pilots, right?