Open Letter From AA Captain
I wish I was as eloquent as this captain about the trouble with the APA, but he says it best:
Whoop-Whoop! Pull-Up!
An Open Letter to APA Leadership and fellow AA Pilots
What kind of return can you expect from a $200 million dollar investment? Even in a down economy, a couple hundred million dollar investments with modest appreciation should have increased value, right? With roughly 4,000 CA’s and 6,000 FO’s (- furloughs) contributing a percent-and-a-half of our wages over the past twelve years, we have given our APA leadership ~ $27,000 per CA and ~ $16,000 per FO in union dues, while allowing our APA leaders to "speak for us." What message have they delivered and what is our return on this trusted investment? Isn’t it fair to ask, are they doing a good job? How much more job security, leverage, career progression and increased buying power do each of us have today than we did in the year 2000? Looking back at our investment in APA and more importantly, looking ahead, where have they led us and where are they taking us now by merging our careers with a weaker, poorly run and more dysfunctional US Air? With twenty or more years “invested” in our own American Airlines careers, isn’t it time for each of us to disconnect the controls and start demanding better results?
In late 2000, just prior to 9-11, we were encouraged to turn down a 22% pay raise because it was not quite “industry leading” enough to dwarf the pay increases United and Delta had just received. Several months later, still in the shadows of the World Trade Center attacks, we took a 23% pay decrease in order to prevent going into bankruptcy and losing our pensions. When the betrayals of “pull together – win together” became public, we angrily voted in new APA leadership that once again promised us “an industry leading contract.” Unfortunately, these bold promises were followed up with admonitions to “do your job and nobody else’s!” Next came the infamously ill-conceived "not really sick - sick-out" and a year-long defamation of character promotion aimed recklessly at our own heads with billboards in DFW, ORD and MIA (costing $7,000 a month each) telling our customers that “American Airlines doesn’t really care about you!” Brilliant! Meanwhile, our nation was involved in two wars, the economy was collapsing, people were losing their jobs in droves, oil prices were quadrupling, our competitors had cut their expenses in half, unemployment remained above 8%, national debt sky-rocked, while our APA union leaders "spoke for us" by advertising on billboards that – “We suck and we want top dollar for doing it!”
Just when it appeared that there were a few rays of sunshine headed our way with new leadership at APA and the Flight Department, along with massive aircraft orders in place, the frustrations of conflict, gloom and uncertainty continued. When negotiations broke down over Thanksgiving of 2011 and management filed for Chapter 11 bankruptcy protection, our APA leaders said, “It’s not our fault, we are working to achieve an industry leading contract for our members!” Even then, as troubling as this unwelcome bankruptcy news first appeared, early indications were that finally the clouds had burst and we would be forced to focus our combined energies on survival and trying to grow American Airlines. Unfortunately, our APA leaders are once again being misguided by the “smartest guys in the room, hard-liners” who are demanding "their pound of flesh" and a vote of “no confidence” rather than facing the financial realities of a survive-or-die situation in a deeply depressed world economy.
While none of us likes hearing the harsh realities of surviving and emerging from bankruptcy, we are choosing to ignore an AA growth plan to instead pursue the purity of wedding night promises from a severely distressed and dysfunctional US Air. Shotgun marriages rarely work; mating a wounded duck with a flailing penguin will not produce a soaring eagle. Short term promises will not change long term realities. A (likely) future AA merger will work best when we are financially able to choose a worthy partner on our own terms. Risking our career investments at AA with the fate of a failing US Air, while encouraging us to remain silent is like pulling the GPWS circuit breaker; it does nothing to eliminate the dangerous terrain ahead. If we truly want an “industry leading contract,” we need to prosper in the real world of our difficult economic environment by beating the competition and providing the world class service that our customers and fellow employees deserve. Cash flow is the life blood of any business and we have been bleeding out for many years. Unproductive duty rigs, unwavering objections to preferential bidding and conflict guarantees at the expense of the 90% who are hauling the lumber is simply counter-productive and punishes the majority of outstanding employees who work for a living.
Creating fear and fomenting anger through the sophistry of a doomsday scenario where management "shreds our contract by eliminating all duty rigs, sick benefits, rampant furloughs” and other imagined horrors is irresponsible, self-serving and dishonest. What proof do you have that US Air’s management team is better than ours? For the most part, the AA “villains of the past” are gone; the enemy is our competition. Looking back, how have our "industry leading" scope protections worked-out for our current and furloughed AA pilots, with American Eagle flying over 1,400 daily flights (just 600 fewer than AA)? How has SUP CC worked out for the majority of our pilots and the financial well-being of our airline? What are the unintended consequences of fighting amongst ourselves over every issue that threatens our ability function efficiently and operate profitably? What’s more important to our pilots, the socialistic argument of fairness, spreading the wealth and “occupying union clout” or one of capitalism where a thriving, prosperous company makes all of us wealthier, more secure and truly ... industry leading?
Short term relief from management’s 1113C will not resolve our long term financial problems. Failure to increase productivity, encourage teamwork, make profits and share rewards is a recipe for continued mediocrity and certain long term failure. Decade long efforts to foment anger with constant infighting between APA and AA management are destroying our airline, aiding and abetting our enemies and have put us on the brink of financial collapse. APA leadership is now spending considerable energy vilifying management’s high priced “Lorenzo lawyers” and Eastern’s failure while ignoring any union culpability and our own well paid legal assassins. Instead of working to grow our company we are now paying outside lawyers insane amounts of money to encourage a back-door merger with a “big hat – no cattle” US Air. These same lawyers are getting very rich advising us to sue our own company and fight them for every dime, while filling their own pockets with large amounts of our hard earned dollars. Either way, lawyers on both sides will walk away from the wreckage, extremely wealthy and unscathed.
We will win the future and secure our professional careers by controlling our emotions, analyzing the situation and taking the proper action. We must provide better service at a competitive price than our competition or we will lose the battle. As pilots, we must think of ourselves as small business owners and earn our customers business on each and every flight. Like most other pilots at American Airlines, I am making less today than I was twelve years ago. We are about to lose much of our retirement and we are all now working for a bankrupt carrier; whatever we've been doing is not working and it is time for new tactics and better results. While this letter takes aim at APA, it should not be mistaken as a ringing endorsement for AA management, it isn't - it's about debt, mathematics, gravity and leadership. Clearly, mistakes have been made on both sides, economic challenges have conspired against us and yet none of that matters now. Going forward, if American Airlines loses – we all lose. Leadership is tough and it's much easier to sit on the sidelines and second guess; I'm not that person and I understand that "these are the times that try men's souls," but we must all do better. Both sides must work to rebuild trust and change the culture if we are to succeed. If American Airlines fails, historians will rightfully proclaim that we ignored our instruments, turned our backs on common sense, stalled a perfectly good airline and foolishly overflew repeated opportunities to safely and securely reach our destination.
I don’t care about the past two hundred million dollars’ worth of APA union dues and I know that much of that money has been well spent on valuable projects that enhance safety and enrich pilot lives. Nor do I care about past PUP payouts that poisoned our spirit; at this point all of that selfishness is runway behind us. All I’m concerned with now, and believe the majority of our pilots care about, is winning the future. There are certainly many disagreeable elements within management's 1113C proposal, but a short-sighted merger with US Air is a reckless diversion into a slippery runway that will end poorly. Prosperity and a future merger are alive through growth, but will perish along with the likes of Eastern, Pan Am and others if we continue to fight amongst ourselves. Whoop-Whoop! Pull-Up! Stop the madness of the past, set egos aside, negotiate a win-win agreement, rebuild trust and let’s concentrate our energies on the important business of beating the competition and growing American Airlines!
I purposely left his name off.