Originally Posted by
USN C9B
JD, I hear and read that sentiment a lot. The actions of your management team demonstrate otherwise. So which is it? EVERY AirTran person would like to know.
Also, I get tired of being told to show up with a happy face and become a good employee. I already am a good employee. In spite of all the frustration on this side, AT continues to perform. SWA set records with the latest OTP numbers - 85% IIRC. AT's was 94%. Bag handling...SWA is not even close to AT. Don't forget about that #1 AQR rating we have too. So maybe instead of the condescending tone, you need to work a little harder and rise up to AT performance standards.
C9
C9B,
Having just flown on AT on vacation (bought my tickets) I was very satisfied. We have a lot to learn from one another. Please don't try to say that everything you are doing is perfect, it is not! You can ask my wife. She personally hates our (SWA's) boarding system. Yours (assigned seats) has some advantages but don't think everything you are doing is all that.
Your (ours) FA's were great on the return flight but not so great on the initial flight. My wife is all about first impressions and luckily I passed. So rising up to standards is a personal decision. As I said we have many things to learn from one another. The sooner we learn those things the better.
The Oscar
BTW,
Given that one of the AT folks was late to intial IOE the other morning. Please try to be on time. Made the rest of you guys/gals look bad when the check airmen had to do the preflight and set up so they only pushed 3 late. I guess it doesn't matter since you are not on probation and it is pay back. Bottom line-----try to be professional or go somewhere else.