Originally Posted by JamesNoBrakes

I'm driving to a major hub in July for a vacation and flying out to LAX on an airbus, rather than take a Great Lakes flight direct that would save me a "2hr drive", haha. I try to avoid them if possible. Stuck in denver one time they kept feeding us BS about getting the airplane "fixed" until past midnight, having passengers line up, then tell them to sit back down, over and over again, with no apology. I stood up for the Px and asked them what they are going to do about their customer service, but they were rude to everyone and just blew it all off. It is truly the worst of the worst and shouldn't exist.