Course not, it's everyone, from dispatchers (yes, I know how much they are paid too!) to pilots, to customer service, and so on. There were some posts back there saying that "there are always maint. issues", well no kidding, I wasn't complaining about that, I was complaining about how they handle those with the passengers. It seems like some of those posts are justifying treating passengers like cr@p and not doing the right things. I'm not talking about magically having the aircraft always working, I'm talking about taking care of the customers, reassuring them, apologizing when necessary, not treating them like cattle when they've been told to "line up" for the 3rd time in a row.

As they attempt to renegotiate their leases again and have aircraft taken back, they are the poster-child for a business that should simply "go away". I'm sure HB didn't default on their payments and go into bankruptcy "because of GL", but again, dragging down the entire industry and having to renegotiate, I have to wonder if it didn't help put some of the nails in the coffin, as GL has simply been pumped up by non-EAS government pork as much of their business. I never want people to lose their jobs, but this is one that makes it worse for everyone else out there, it's not that they earn 1 or 2 dollars less per hour, it's the 13K...I mean seriously, how do you even defend that? That's less than half of what I started out at. That's pretty blatant "one regional worse than the others". How much worse can it get?