Hi Mr. Smisek,

Do you sleep good at night knowing your operation is falling apart at the seams?

Do you know "happy" employees translate to top-notch customer service? Did Princeton & Harvard not teach you that? Ask Mr. Anderson (University of Houston) at Delta and Mr. Kelly (University of Texas, Austin) at Southwest how happy employees can make your company successful.

Hello? Mr. Smisek, can you hear me? Your company is falling apart!