Originally Posted by
Captain Bligh
...To congeal and completely define the corporate culture and actually run United airlines like we would all like to see it run, will take someone with far more talent than Smizeck has...
Don't take it personally, but after many years in the industry and United observation since 1966, such a person does not exist.
Just one man's very humble, retired opinion, but the best this industry has seen recently (Herb Kelleher, Gordon Bethune and Greg Brenneman) could all be tag-teaming at the top and the "United culture" would still be whining about it.
It is what it is. History rarely misleads...you are who you are.