"Delta family?!" And Carl is the "outlier?"

Employees at Delta are nothing more than a means to make money for shareholders and executives.

The fact that you and I are able to support our families by working here is an unavoidable, expensive, and distasteful downside as far as the executives are concerned.

If they could find a way to lower our salaires to zero...or somehow outsource every last one of us to a third world country, they would do it yesterday.