Originally Posted by
freezingflyboy
I know I've always found flight attendants to be the most accurate and reliable source of information in the airline world

True, but this wasn't about rumors it was what she said happened. She was there so its credible.
And bad publicity doesn't do anything? What are you smoking? I don't fly Delta for that exact reason, nor Gojets or mesa. Delta didn't get my bag there one to many times I'll never take them again. Don't Expect Luggage To Arrive didn't come out there for nothin. If they didn't give it to someone else then what did they do?