Originally Posted by
Bluedriver
I also believe that providing less than great customer service hurts yourself and your coworkers as much or more than it hurts JB. Grow up. Fight to win the battle with rational debate and the facts. Treating our customer with halfa$$ legacy airline service just means less customer loyalty, less revenue, less growth, less hiring and less upgrades.
Management will still get their millions either way.
I used to share your perspective, but frankly the Skinner's email is the last straw for me. I have officially "grown up" as a JetBlue pilot. When I came to the bus after 3 years on the 190, I was the guy constantly asking Captains if I could shut down 2, taxi out on 1, etc. I was the guy where the back-end crew constantly said "thanks for your help, we don't see many 320 guys back here". No more. JetBlue has effectively kept us at or below average total compensation when compared to our Bankrupt peers, and now they want to reneg on the one part of the process that's worked somewhat for us? In the same breath that they are begging us to cover the holes in the operation?
No more from this guy. If the captain says start 2, then I'm able to more safely monitor the taxi. I can effectively say Hi from the cockpit, and I do. And blue gloves are for janitors, not professional pilots. At this point I just don't care if you disagree.