Originally Posted by
ATCsaidDoWhat
Enlighten us to your experience and basis for your theory please.
It isn't
my theory. The basis of my words are predicated on the theory of Andrew R. Thomas - Soft Landings - Airline Industry Strategy, Service & Safety (Apress, 2011) Chapter 2
"The World's Greatest Loss Leader" Page. 17 - 35.
http://www.amazon.com/Soft-Landing-A.../dp/1430236779