Originally Posted by
Boomer
From a secret company manual at an unnamed DCI carrier:
In response to Delta's continuing efforts to improve the customer service experience and build on its commitment to its customers, (secret airline's name here) new guidelines concerning passenger comfort restrictions on the aircraft are as follows:- Minimum Lavatory Deferral Standards - No flight may depart with less than one operative lavatory on a flight exceeding 60 minutes without prior coordination and approval from SOCC...
If this is the official Delta edict, then ASA was just following orders.
BUT...did the Captain make the, "We have no lav, so Pee before you GO!" PA??
And how long would it take to let everyone off to use the airport facility, then reboard them...?
