I closed every policy I had with USAA and changed to another insurance company. Why? Multiple reasons.

Like many here, I believe the unique company I joined 27 years ago has become just another big corporation. The value I perceived seems diminished and available elsewhere at much less cost.

Results? $1100/yr premium savings with better/more coverage. Really. Plus a SSA account of $6,000 returned to me in the next 6 months. I should have switched a long time ago.