Originally Posted by
Elvis90
Feel free to remain an ex-pat.
Is that the best you've got? I expected more from a DAL crewmember than "Feel free to remain an ex-pat". My source of income is of no concern of yours. Would you have accepted my comments if I were a BBJ skipper for a US company positioning domestically paying full fare for business class seat on your jet?
How would you respond to a customer exiting your aircraft after making a negative statement concerning the service on your flight? Would you poo poo it off, or actually take charge and write the company to help improve customer service?
Would you care if I pass your comment and I quote you "If you are dissatisfied with the service, you've got options" to your management types at your airline? Do you think Delta would prefer make a suggestion to the company rather than telling a customer to take his/her business elsewhere? What ya think Elvis?
Our company is profitable, employee relations are good, and I don't have anything to complain about. If you are dissatisfied with the service, you've got options. Most folks I talk to are very impressed with how Delta has improved and with the course we're setting.
You may want to compare the market cap & profitability of Delta relative to foreign carriers to understand just how much larger an operation Delta is.
Re-read my original post. Never complained about the crew. That said, fold yourself up in your Delta Airlines Security Blanket go to bed tonight knowing that yes... Delta is probably the best domestic carrier as far as customer service is concerned. But hey Elvis... isn't there always room for improvement?