Originally Posted by
ilinipilot
Question with regards to uniforms:
I was walking around in Terminal C yesterday and I saw plenty of pilots who work for express carriers walking around with no hat and an appearance I would assume Richard would not approve of. You contrast that with the pilots who are walking around in Term A and B and we look better. I will admit we have our guys who dont wear hats and look bad (it is far less than the express carriers) but how can Flight Ops make us dress the part (which I agree with) and then have our passengers connect to Term C where those pilots there are not held to the same standards?
Either we change the express uniforms so they dont look like our mainline ones, or we have them dress to our standards.
It seems to me this is a glaring hole in Richards and FLt OPs communication in regards to appearance standards.
Thoughts and input?
Thanks
Connection carriers operate a completely substandard operation where professionalism and product is put behind cost. The result is a circus that should embarrass everyone involved. It really is sad that you try so hard to give your customers a good trip and then they encounter the Connection product. It is a lot more than just hats, its the employees, work ethic, management, etc.
This is what happens when you outsource.