Sir or Maam I nominate you TOTD! While you're criss-crossing the sky dealing with one person (heaven for-bid) I'm sure that crew had a whole list of things that led to their frustration. Spare us your better than though comments. Everyone is allowed a bad day (even pilots)....for you to call these guys out on a PUBLIC forum is a petty and egotistical move on your part. If it was as bad as you said it was im sure the feds would handle it accordingly. You friend are a tool