NYT article today on how smoothly the airlines are running, except this about United:
"The biggest laggard this year has been United, which is struggling with its merger with Continental Airlines. The carrier has had three major computer problems this year, including two that crashed the airline’s passenger reservation system, stranding thousands of travelers and causing significant delays and cancellations. Its on-time departure rate, as a result, was 76 percent this year, the industry’s lowest."
Most of the rest of the article focuses on how Delta does it so well. Nice.
If we vote the TA down they'll sweeten the pot and try to get this behind them.
http://www.nytimes.com/2012/11/21/bu...RQrSYu9fIR7Iug