This scheduling crap is so annoying. The union needs to seriously put their foot down. Yes, I have complained to the appropriate people. Only the union has the ability to hold people accountable. I understand people make mistakes. But why is it every time they have a scheduling issue it's on the day the schedules are supposed to come out that they realize it.
When the frontline employees have an issue and the operation is delayed, or affected they are expected to stay until the job is complete. I expect this from all departments. Not just flight operations and maintenance. Upon discovery of the issue, the company and the union that gets paid to do their jobs should have committed to the issue instead of heading home.
Must have been nice.