Originally Posted by
Al Czervik
I would think not taking care of your customers IS delta's problem.
If Fed Ex wants to pay more for tickets or buy more of them I'm sure DAL can offer them service. However flying airplanes at a loss is never good business. I have said for quite a while "It doesn't matter what business your in, you must charge enough on the product to turn a profit" It doesn't matter if you have customers wrapped around the block if your selling at a loss...unless its some kind of firesale to liquidate. I don't think we are there yet.