Originally Posted by
Purple Drank
is the flight delayed --> yes --> am i contractually obligated to make the PA --> no --> will I make the PA? --> no
end of procedure.
No clue who you are (doesn't matter really) but with a statement like that, there is no doubt you are Former NWA. Not trying to bring that whole debate up but it amazes me that some of us are so quick NOT do something that may be beneficial to our company as far as customer service goes. Lets cut our nose off to spite our face. Makes perfect sense to me
I think I'm going to stop washing my uniform and stop wearing my tie because I don't recall that being in the CONTRACT