Here was the laundry list of excuses in 2011 as to why we were so critically understaffed.

"The staffing and our operation has reached a critical mass this week (ie maintenance issues, increased flying added at the last minute, commuter clause users, sick calls, personal issues, extended training for some pilots-new hires and upgrades, ground damage, weather, too much open time left from the original bid run, PBS issues, people not following the FOM policies, etc.). "