Originally Posted by Crazy Canuck

In my personal travels, I've found a LOT of CSAs, FAs, and even pilots to be total rule nazis. Even saw one lady make sure that someone took their boarding pass out of the seat pocket. and put it in their carry on bag. Also had one FA tell me my phone was "no good" on airplane mode and that is must be turned off. Like, I get it, rules are there for a reason. But there's following procedures, and then being anal.

Seems like a lot of customer service personnel in the airline industry are very good at being just plain anal.