Originally Posted by
gloopy
I hope that's looked in to. Leaving people with plenty of seats just to bang out a prescious D-0 is asinine. Those are your people. They deal with tens or hundreds of thousands of your customers for decades. Snubbing them when they want to grab a sample of the product they are responsibile for dishing out is one of the most short sighted negative ROI policy manual types of things we can do. Best case an entire day of their vacation ruined.
Now, if that flight went out *exactly* at max weight, which just so happened to be with all the revs and zero non revs, then fine, but we all know the odds of that are pretty slim. This really needs to be looked in to.
A lot of times, there is more cargo in weight than the plane can take. Once all the revenue passengers are on, they load the cargo up to the max aircraft weight for the flight. It happens more than you realize on long haul flights. There is zero chance of getting on as a non-rev when this happens.