Originally Posted by
benzoate
When will the pilot group realize management lies a lot more often than they tell the truth.
It's not that (it shouldn't be a surprise), it's the total lack of direction that is unfolding:
- reliance on NPS score. If you do the speech and 30 minutes late, that equals an NPS score of on-time and no speech ...how about focusing on "on-time" (the 38 minute PBI turns just aren't working)
-"Blue class" on LAX/SFO transcons...yeah, good luck keeping specific aircraft on specific routes. Feel sorry for the gate agents/ FA's that have to say "sorry" when replaced with a normal 320.
Leisure routes, 3 round trip a day "business routes", transcon "first class"
identity crisis?