Originally Posted by LNL76

It's easy to rag on the gate agents. I'll agree some of them are horrendous AND rude. However, did you ever stop to think how they're treated by some JSers?

I was a gate agent for a very short time at EWR. I'll never forget this one TOTD who walked up to me and snarled how he was tired, just got off a long flight from (insert international city here) and had better get a JS on this flight to MCO or he was "going to kill somebody."