I actually think it was well written. He has better prose than 70% of the posters on this website. (Though I am sure his responses were edited). He tells the truth and I agree with a lot of what he says, even if it was a little too casual. I have read several pieces like this that were WAY worse and off the mark (i.e. that Reader's Digest piece a year or so ago).
I've certainly been asked, "Which route do you fly?" at least 20 times. It is annoying. I have to explain every time I don't have one which confounds people. I also rate airports based on food availability near the gate. I also like high ceilings, less claustrophobic.
And he's right, pilots are the worst offenders with the cell phones. Why else would I have seen at least three airlines include "Cell Phones - off" on Before Start/Pushback etc checklists?
Not sure why everyone is hating.