I enjoyed the article. I thought it had real-person sarcasm embedded into it and that made it readable. It's online, if I wanted to read a technical journal I would pick up the hardbook.

I think people are getting their panties in a wad because it de-glamourizes the jerb to the last bastion of ignorants: the passenger public. Wait, the job has incredibly underwhelming compensation AND is ordinary? Yeah, I can see the hate in having the benefit of the doubt taken from you. I know we're all professionals, but let's face it, you're not docking the ISS here for a living, it's a system monitoring jerb these days. Sometimes you wish something would start blinking just so you could stay awake and make yourself feel accomplished. Monitoring the invisible magenta light-rails of the sky for too little money and too little time at home? Not so much.