On the subject of 'RB':

That's relative. Almost all of our FO's are FNG's (current junior CA is Jan 2008 DOH), but this guy was hired in late 2011, so he's over 1/2 way up the FO list. Not sure what he stands accused of though.

No offense, VX guys, but why would we continue to hire guys who've shown they can't manage a profitable operation? DO certainly has some influence on that number. That said, maybe they know something about customer service, one of our potential 'areas of improvement'. I'd much rather see VX influence at the station operations level than at the corporate level.