Originally Posted by more windshear

Do you think there will ever be a time that enough people choose not to fly spirit? I haven't been here that long, but I feel that there are always bad press articles about this company. Is it the ignorance of new airline travelers? Or could this be a big problem down the road? I understand the "un-bundled" aspect of the pricing model, but I wonder how long it will take for people to spend the extra money to fly XYZ airline because the lack of customer service... Adding to that, the customer service here is non existent. I don't care if you offer a la carte pricing or not, don't treat your customers like *******!

Believe it or not, I actually think this is a good place to work, I have been treated well so far. I just find it amazing how far apart the treatment of employees (pilots specifically) is compared to the treatment of customers.