Well apparently those negative Nancies haven't been to
Cleared To Dream > Home yet. That'll straighten them out!
Also, I get the feeling the pax could care less, because 1) they will think if RAH is so bad, quit and 2) increased pilot pay means more $$ per ticket. Oh and 3) pilots just sit there watching the autopilot, what a gravy job.
Also, the website needs to be more bullet points and pictures, or else you've lost your average audience in ten seconds anyways...