Originally Posted by
Bucking Bar
With 24 complaints and his constantly seeking compensation, did the Rabbi act in good faith? If the Rabbi had acted in good faith, then it can be reasonably presumed NW would have wanted to continue selling their services to the Plaintiff.
Bar,
This lawsuit struck me as bizarre. While I have no idea how many times the Rabbi flew on NWA, the idea of making 24 separate complaints seeking compensation seems absurd. If I go to a business and get what I think is lousy service I'll complain, and depending on how they handle my complaint, I may go back. But if there is a pattern of poor service (which evidently the Rabbi believes, as evidenced by 24 different complaints) I'll go elsewhere.
Wasn't Einstein's definition of insanity "doing the same thing over and over again but expecting different results"?
My impression is NWA tried to make amends, but the Rabbi kept finding fault with NWA's service. Why can't NWA say "Sir, we don't seem to be able to meet your expectations. Please take your business elsewhere."