Nice to trash the one airline that actually makes flying like it should be, fun, good entertainment to make time fly-by, Internet, an an inflight team that actually cares and does a good job. Yeah VX hasn't done well financially but at least it's a product to be proud of. It started operations in 2007 just months before the great recession an oil spike. NK delivers exactly what NK is. Rock bottom wages, nickel dime the passengers at every corner, and pack them in worse than a can of sardines. Yes NK will be at te bottom of every customer service survey. Why are you surprised?

How's that KCM thing coming? What concessions did management want, again? Only profitable airlines would pay for that service, right?


Cue the "I don't really need KCM" and "my company doesn't have to pay for that" crowd......