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Old 05-25-2013 | 08:37 AM
  #130893  
Wasatch Phantom
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Joined: Apr 2008
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Originally Posted by orvil
Don't get me started on USAA and diminution of value. I went off over at the military thread. Anyhow, if you are looking for a company that seems to cover claims reputably try this link from an auto insurance appraiser.

Best & Worst Insurance carriers for Diminished Value claims | Diminished Value Car Appraisers

At least it's a place to start.

Interesting (to me) that Farmer's was rated "average".

I had a vehicle damaged by a Farmer's insured client. I got three estimates from reputable body shops, all of whom wanted to replace a damaged emblem. The Farmer's adjuster said putting a new emblem (maybe $25.00) on my older vehicle was bettering it and would only pay for part of it.

When I related that to the body shop of my choice the proprietor said "I've been in business for 40 years and I've never heard of an insurance company claiming betterment on an emblem".

It strikes me Farmer's was trying to lower the bar of customer service even lower. I would rate them solidly "Unsat".

My impression is for collector car stuff Hagerty is the way to go...