"I am glad my insurer is not on a list of insurers liked by a company offering it's services to help exaggerate claims for a big fee."
BuckingBar,
I don't know this guy from Adam. However, he is a licensed auto appraiser and is bound by the law and USPAP. It's not his job to exaggerate claims. He would be qualified as a expert witness if your claim were to go to trial.
I can't back up his assertions, however, he has some interesting information. Take it or leave it, it's just information.