Originally Posted by
MD11Fr8Dog
The first part of MY best efforts is to call CRS, they either make a call or tell me to get a cab. Either way, its on the tapes and I've never been refused reimbursement.
Totally agree! Call and get it on the tapes.
For some reason, I remember that if sched transportation will be more than 15 late, get a cab(that takes credit cards). If you can't, have the FedEx hotel people do it. It is just like when your scheduled dh cancels, call CRS and have them fix it(to include rebuilding of the pairing). Guarantee if your deviation transportation cancels, they aren't going to help. I am all for makin things smoother but we traditionally lean way to far forward, especially since we are in negotiations.