Originally Posted by
ShyGuy
I understand fees and extras for baggge, food, boarding passes, equipment, etc.
But wth is an unintended consequences fee? It's a BS fee and you know it. So the entire fare has to be published including tax, so there's somehow a consequence fee to see that entire published fare? Like I said, BS.
That's not what that fee is about. It is about the law that says a person can cancel a reservation within 24 hours and receive a full refund. Which means we can't sell the seat while that person is holding on to it, and if they cancel, we may have lost the opportunity to sell it to someone else in the interim. If a seat goes empty, everyone's costs go up. Other businesses use similar tactics, but nobody seems to get as irate as when an airline does it.