Yes, very much so. Flown him twice now and on both occasions he did nothing to call special attention to himself, took a seat in coach after talking to the crew and slept. He was telling us about a tech insertion package on the 737 that we knew less about than he did. My impression was a very genuine, humble, man who exemplifies service oriented leadership.

Unfortunately, it seems his vision for Delta is a considerably smaller airline and network than we out here in the bleacher seats would prefer. I am concerned that our network will fall below the critical mass necessary to be successful in Europe and Asia.

Surely part of the difference in our perspective is that I work for the part of the airline defined as non permitted flying and he's in charge of the entire brand.