Originally Posted by porcupine:1432697
Originally Posted by
steak pilot
...
Although, I did hear that xjt and skw pax out of ISN and DIK are not happy with their new jet service that they tried so hard to get, so consequently our loads have been increasing.
Just curious, what kinds of complaints have you heard?
It has to do with the united or delta agents. They are not really united or delta agents ( some outsourced ground handling), and when there is a delay or cancelation, for whatever reason, the agents dont reaccommodate their passengers. They just give them the 1800#. Our agents would at least bust them selves and try to accommodate as best as possible.