Originally Posted by
johnso29
So by your logic, I should receive 5 star treatment at McDonalds? Or I should receive NetJets treatment on Spirit? After all....cost is irrelevant to level of service.
It's flawed because you're taking a survey that focuses on the entire travel experience(way more then just crew) & pinning it on the crew. There are other reasons, but it's clear that you and I won't agree on this so I'm not wasting key strokes.
Read some other articles. The rankings of service by the agents, cabin crew, pilots, etc was actually good. It was the food selection, in flight entertainment, & uncomfortable seats that scored low.
Great points! Also. keep in mind that customers will rate FAs low because they think they're mean and power hungry when they're enforcing FARs.
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